Privacy policy.

Townmall ("we") runs townmall.online, a directory of local businesses, events and announcements organized by town. Townmall is the operator of this site. Contact: admin@townmall.online.

What we collect

• Business listings: names, addresses, phone numbers, hours and descriptions compiled from public sources or provided by owners and town organizers.
• Accounts: merchants and town organizers give us their name, email, phone and a password or access code. Passwords and codes are stored hashed.
• Reviews: your rating, text, the name you choose and an optional photo are public. If you add a social media profile link or handle, it is shown publicly with your review (as a link to that profile) and your review publishes right away; without one, a town organizer checks it first. Your email, if given, is not shown. Anyone can report a review, and Townmall may remove it.
• Storefront claims: to verify a claim we email you a confirmation link, may compare your email domain with the shop's website, may call the shop's publicly listed phone number with a code, or review a business document you upload (utility bill, license or registration). Documents are stored privately, seen only by Townmall staff, kept only as long as needed to support the verification decision, and deleted sooner if you ask. We keep a log of who verified each claim and how.
• Forms: organizer applications, shop submissions and quote requests, including what you type and the time sent.
• Payments: handled by PayPal. We receive confirmation of payment, not your card number.
• Cookies and outside services: we use a cookie to keep merchants signed in, and your browser may remember your language choice. Map tiles load from OpenStreetMap and fonts from Google Fonts; these services see your IP address. If you press "Where am I?" your browser shares your location with the page only, and we do not store it.

How we use it

To run the directory, review listings, contact merchants and organizers about their pages, process orders and setup fees, prevent abuse, and improve the site. We do not sell personal information.

Sharing

A town's organizer can see submissions and posts for their town. Service providers (hosting and email at Hostinger, payments at PayPal) process data for us. We may disclose information if the law requires it.

Business owners

If your business is listed and you want it corrected or removed, email admin@townmall.online or claim the listing. We act on correction and removal requests promptly.

Retention and your choices

We keep account data while the account is active and form submissions only as long as needed to handle them and to prevent abuse. You can ask to see, correct or delete your data at admin@townmall.online.

Children

Townmall is not directed to children under 13 and we do not knowingly collect their information.

Changes

We will post changes here with a new effective date.